The Difference

When I entered the Dupont Medical Imaging sales force, I was forty four years old.


Too long in the tooth I thought , to be considered anything else than a temporary placeholder for a company that just launched a revolutionary new technetium agent.


After years of FDA wrangling, Cardiolite had finally launched and they needed positions filled.


I got a late night phone call on June 19, 1990 and the die was cast.


I went from loading dock to radiology reading room almost overnight.


Of course, I had none of the skills necessary to manage a large territory like Arizona and New Mexico. (Vegas would be annexed later)


I found myself in meetings nodding like I understood and trying not to panic as the technical jargon washed over me.


I didn’t know the difference between a technologist and a janitor. If you had scrubs on, I bought you lunch.


I couldn’t even fill out my own expense reports.


On the long plane rides back and forth while trying to get settled, I would wrestle with my decision to just up and move out west with no family and no support.


What would become of me?


I didn’t know anybody out here and I was suffering from imposter’s syndrome big time.


And I was terrified of being exposed by some condescending cardiologist.


I remember the night I sealed the deal with myself.


I was on a dead eye coming back from Boston and as usual, I was overwhelmed and anxious.


I may never understand this business like most of my educated counterparts, but I did understand people.


I had the emotional intelligence you get from the streets


I’ve had to survive in jail, in war and in detox. I survived in a family of twelve and learned to take a beating in Catholic school, of all places.


I figured if I had the street smarts to survive all that, I had a shot here.


Albeit a long one.


When I confided to my manager, Bob Sullivan about my fears, he told me, “Bob, sales is about people. We’re in a people business and you’re going to do great.”


And I did. 🙂

Please note: I welcome comments that are offensive, illogical or off-topic from readers in all states of consciousness.

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